Messaging & Automation
Deliver the Right Message at the Right Moment
Messaging & Automation is the communication layer that connects every ClearLine interaction to a customer action. Instead of sending generic campaigns, you can trigger messages based on real moments, such as a purchase, a scan, or a customer interaction, and guide customers toward a clear next step.
From reminders and promotions to follow-ups and re-engagement, every message is designed to move customers forward in their journey.
- Stay Connected with Customers
- Send timely updates, reminders, and follow-up
- Maintain consistent communication without manual effort
- Prompt customers to leave a review, claim an offer, or take the next step
- Manage everything centrally
Unlike standalone messaging tools or traditional campaigns, ClearLine Messaging & Automation is:
Triggered by real-world interactions
Messages are initiated by actual customer behaviour — not just lists or schedules
Integrated across your ecosystem
Works with POS apps, Smart Pages, and in-store touchpoints
Designed for action, not just communication
Every message is tied to a specific outcome: a review, a booking, a redemption, or a return visit
Simple to configure and manage
Set schedules and sequences without complex workflows or technical setup
Permission-based by design
Customers opt in, ensuring more relevant and effective communication
ClearLine POS Marketing enables the creation of automated customer journey messaging and automation.
ClearLine POS Marketing works alongside your existing POS system. It does not replace your POS system.
It adds a marketing and engagement layer at checkout, with engagement happening during payment, immediately after checkout, or through receipt-based follow-up.
Use POS & Terminal Apps at the moment of payment, when the transaction is complete, the customer is still present, and the interaction is fresh.
The customer-facing display can show QR codes or prompts while customers are paying. Customers can scan, leave a review, receive an incentive, join your promo list, or take another action before they leave.
For retail stores, this turns checkout into a customer action point without changing the existing POS setup.
Customer pays → QR appears on screen → scans → leaves a review → receives offer.
Use Receipt QR Automation to add QR codes to printed receipts so customers can engage after leaving the counter.
The receipt becomes a post-transaction engagement point. Customers can scan later, when they have time, space, and attention.
This lets restaurants and cafés continue interaction beyond checkout, ask for reviews after the visit, offer discounts for the next purchase, capture emails or phone numbers, and link to menus, booking, or services.
Payment completed → receipt shows QR → customer scans later → joins promo list.
Use the Mobile POS & Tablet App in flexible checkout environments like tablets, mobile POS systems, and browser-based setups.
Wherever you process transactions, you can guide customers to take action in real time. The app displays a prompt or QR code on the device, the customer scans or interacts directly, and the customer completes the action immediately.
For service businesses, this can help customers book the next appointment before leaving and keep the service interaction connected to follow-up.
Tablet at checkout → customer scans → books next appointment immediately.
Use POS Marketing to capture customer actions at the most valuable moment when every transaction happens.
For stronger results, combine checkout triggers with physical touchpoints.
Together, they create a full engagement flow:
Before visit → In-store → Checkout → After purchase → Return visit
Unlike in-store hardware, which relies on customers choosing to interact, Point Of Sale Marketing is triggered automatically at checkout, based on real transaction events, designed for one clear action at a time, and integrated into the payment flow.
This ensures higher visibility and more consistent engagement.
Customer completes a transaction.
ClearLine triggers a marketing action.
The customer sees a marketing message.
Customer takes action immediately by leaving a review, claiming an offer, joining your promo list, or booking a service.
At the moment of payment, you can ask for reviews when customer satisfaction is highest, deliver offers immediately after purchase, and capture customer contact details.
Across locations, you can run campaigns by store, terminal, or region, control where and when actions appear, and manage everything centrally.
ClearLine does not replace your POS system.
It works alongside it by adding a marketing and engagement layer at checkout.
Compatible with leading POS platforms.
Available on Clover App Store.
No need to change your existing setup.
For stronger results, combine checkout triggers with physical touchpoints.
Point Of Sale Marketing triggers action at payment.
Smart Stands capture customers at the counter.
Stickers engage across the store.
Window Stickers capture foot traffic.
Together, they create a full engagement flow:
Before visit → In-store → Checkout → After purchase → Return visit.
Get the latest insights on in-store marketing, POS integration, and ClearLine updates.